Terms & Conditions
If we cancel the event, you will receive a full refund, We accept full responsibility for the arrangements of the event which are within our control but we cannot accept liability for any injury, loss or damage by you or any member of your party.
It is your responsibility to ensure you have adequate travel conditions in place to attend the event. This includes valid passport and/or visa requirements.
We do recommend that you take up insurance to cover your own cancellation as without it, you may result in a loss of monies paid.
We do not refund tickets, but tickets might be transferred to another person within deadline and transfer charges will apply.
Early Bird Passes
Early Bird Passes or passes sold at the "Early Bird rate" are deemed as Early Bird passes and are non- refundable and are only transferrable for a fee.
You cannot transfer an Early Bird Pass to another gender. So for example male can only transfer to male and female only to female.
This also applies to Couples Early Bird pass.
For Early Bird pass transfers the following charges apply from the date of request to transfer:
60+ days from event start £25€
45+ days from event start £3
30+ days from event start £35
7 days prior to event - transfer not allowed
Changes to a bookings
Changes to bookings up to 1 month prior to the event will be charged an admin fee of £10 per booking.
from 30 days counting down to 7 days prior to the event start, name changes to booking will be charged an admin fee of £15 per booking.
We do not accept any ticket transfer changes 7 days prior to the event start.
If your type of ticket is sold out for a specific gender, you may only transfer your ticket to the same gender only
Please be advised that photographs and video will be taken at the LIKE London for use on the LIKE London website and social media, LIKE Festival marketing materials, and other affiliated LIKE Festival Publications.
By attending this event, you consent to the LIKE London photographing/videoing and using your image and likeness.
Use of Drones
Unofficial Drones are not permitted in the hotel or the hotel pool area/vicinity during the event. If someone is found unofficially using a drone at the event then their pass will be revoked and they will be asked to leave the event.